Privacy Policy

Last Updated: April 3, 2026

Who We Are

River Oaks RV Park (“we,” “us,” or “our”) operates the website https://riveroakspark.com/ and provides RV park and campground services located at 22905 Buchanan Trail, Hartford, IA 50118. You can reach us at (515) 989-0574 or team@riveroakspark.com.

What Information We Collect

We collect information you provide directly to us, including:

  • Communications: Any messages or inquiries you send us via our contact forms or email We also collect certain information automatically when you visit our website, including:
  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website or search terms used to find us
  • Device type and operating system

How We Use Your Information

We use the information we collect to:

  • Respond to your questions or customer service requests
  • Send marketing emails if you have opted in (you may opt out at any time)
  • Improve our website and services
  • Comply with legal obligations
  • Detect and prevent fraud

Third Parties We Share Data With

We do not sell your personal information. We do share information with trusted third parties as necessary to operate our business, including:

  • Service providers: We work with third-party providers for reservations, payment processing, and email communications who may access your personal information solely to perform services on our behalf
  • Website analytics: Google Analytics collects anonymized data about how visitors use our website
  • Advertising: Google Ads and Meta Ads may use cookies and tracking pixels to measure ad performance

Each of these providers has their own privacy policy governing their data use.

Cookies and Tracking

Our website uses cookies — small files stored on your device — to improve your experience. These include:

  • Functional cookies: Required for the website to operate correctly
  • Analytics cookies: Help us understand how visitors use our site (Google Analytics)
  • Advertising cookies: Used by Google Ads and Meta Ads to measure the effectiveness of our advertising

Most browsers allow you to control or disable cookies through your settings. Disabling cookies may affect some website functionality.

Your Rights

Depending on your state of residence, you may have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at team@riveroakspark.com. We will respond within 45 days.

California residents: For additional rights under CCPA/CPRA, please see the California section below.

Texas residents: Under the Texas Data Privacy and Security Act (TDPSA), you have the right to access, correct, delete, and obtain a copy of your personal data. Contact us at team@riveroakspark.com to submit a request.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect and how it is used
  • The right to delete personal information we hold about you
  • The right to opt out of the sale or sharing of your personal information
  • The right to non-discrimination for exercising your privacy rights

We do not sell or share your personal information for cross-context behavioral advertising purposes.

To submit a California privacy request, contact us at team@riveroakspark.com.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including for legal, accounting, and reporting requirements.

Data Security

We use industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us at team@riveroakspark.com.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

  • River Oaks RV Park
  • 22905 Buchanan Trail, Hartford, IA 50118
  • (515) 989-0574
  • team@riveroakspark.com